CLASS Services Online Now for Spring 2020

The Center for Learning and Student Success moved our programming online effective Monday, March 23, 2020.
Please check back often for updates. We are adding exam concept reviews and other programming.

Sign up for our new Managing Online Learning sessions or ask us for other online academic support here

Managing Online Learning: Meet one-on-one for 60 minutes with a trained peer tutor or coach, who will help you construct a concrete plan for succeeding in your online coursework this semester. The unexpected move to all-online learning is challenging. Don’t get caught by last-minute surprises! We’re here to help.

Group tutoring: We are using Blackboard Collaborate Ultra to hold our regularly scheduled group tutoring sessions online. Students enrolled in one or more of the 30 courses for which we offer group tutoring can view and sign up for tutoring by logging into Blackboard and clicking on the “Organizations” tab. There, students will see an organization listed for each tutored course they are taking, for example, AST 104 CLASS Online Tutoring. Check your online tutoring Blackboard organizations for updates on days and times of tutoring. We are making some adjustments and additions in response to new online exam dates! How to access your CLASS Online Tutoring Sessions

Individual tutoring: We are encouraging undergraduate and graduate students who currently offer individual tutoring to continue to do so online. Individual tutoring will continue to utilize the Syracuse University Tutor Matching Service (TMS) Syracuse platform we use now. A tool for conducting sessions online is built into the platform. We anticipate that additional students may seek tutoring now that the University has moved course delivery online. All individual tutors must be current Syracuse University undergraduate or graduate students with a cumulative GPA of 3.0 or higher and a B+ or higher in the courses they tutor. Eligible current students interested in becoming tutors can sign up on the the Syracuse page of the Tutor Matching Service (TMS) website. Students seeking help for a course that is not currently listed for tutoring should email We will do our best to help you get tutoring.

Academic coaching: Academic coaching has closed for Spring 2020, but will again be available to 1st- and 2nd- year full-time students in Fall 2020. First- and second-year students who would like to participate in the coaching program for Fall 2020 will be able to complete the informed consent on our website at the beginning of the fall semester. Students already participating in coaching this semester have received an email from CLASS explaining options for receiving coaching via Blackboard Collaborate Ultra. Learn More About Academic Coaching

Academic integrity: We will continue to move forward with pending and newly reported academic integrity cases. Students and faculty with academic integrity questions or concerns should email

Please call or email CLASS at 315-443-2005 or for additional information about any of our services or to inquire about additional support options. We recognize that the transition to online courses poses new challenges and are eager to help.

Official information about COVID-19 is available through Syracuse University.